Returns & Refunds Policy

Opened or used disposable vapes cannot be sent back for a change of mind, for reasons of hygiene and safety. Choose flavours carefully. If you want to sample several, look at the 5 Flavour Custom Pack.

If a device is damaged on arrival, or faulty when first opened, contact us within 7 days of the delivery. The Australian Consumer Law may entitle you to a replacement or a refund where the goods are not of acceptable quality.

To start a return or report a fault, email orders@alibarbarigetvape.com with your order number. We'll respond with the next steps as quickly as we can.